HFI Event Services provides a turn-key event and trade show management solution that allows our customers to focus on managing their business while we handle their trade show. In every sense of the word, we operate as an extension of your team during the project. Please take a moment and look through some of the customer recommendations we have provided below to learn more about the professional work you can expect from our team.
Portfolio Of Customer Testimonials
“I have worked in New York City with the IES (Illuminating Engineering Society) since 1988. Sue McCart was working at the same time for AMC Inc., in Atlanta, Georgia.
She asked me if the IES would join the AMC to hold a lighting trade show in Atlanta; I told her that the IES could not participate. Shortly after, the IES and the IALD (The International Association of Lighting Designers) decided to form its own trade show. We needed, however, someone to achieve the trade show. We eventually formed the threesome – - IES, IALD, and AMC.
Sue was the right person to create LIGHTFAIR. A number of IES and IALD members worked with her, but she deserves most of everything. After at least ten years, she left LIGHTFAIR. She, however, has continued her work – again excellent. She knows what has to be done, who works with people, and ultimately produces exceptional work. Simply, I praise her ability and all that she produces. And, I’m always a little sad that we’re not working day by day.”
William Hanley, CAE, IES Executive Vice President
“I have had the privilege of working with Sue McCart in various job assignments over the last 25 plus years. I have always found her to be thorough and responsive in her work, intelligent and creative in her thinking, and all-in-all a “get it done type person.
Because Sue is currently very active in the meeting and trade show arena, she has a lot of knowledge about current conditions and trends in the industry. She also has experience with a wide array of different product categories. I would highly recommend her and her company for any meeting or trade show assignment.”
Jack Ryan, Chief Financial Officer, AmericasMart, AMC, Inc.
It is genuinely a pleasure for me to write this letter of reference for Susan McCart. She is one of the most conscientious professionals with whom I have ever had the pleasure of working.
We began our business relationship over 25 years ago when I was actively involved with a trade show called Lighting World. The International Association of Lighting Designers and the Illuminating Engineering Society of North America were sponsors of that trade show and were unhappy with the management company handling the show. Sue McCart was at that time working for AMC (Atlanta Market Center) and they had a trade show division. We first met at a breakfast meeting where she sold the IALD and the IESNA on giving the management contract for a new trade show which became LIGHTFAIR International. Today LIGHTFAIR International has become the largest annual lighting trade show and conference in the world. She is basically responsible for laying all the groundwork for its 24 years of continuous success. The show has now grown to well over 200,000 square feet of exhibits with over 500 exhibitors.
Although Sue is no longer with AMC and LIGHTFAIR, she is now having similar success managing the NECA (National Electrical Contractors Association) annual conference including all exhibit sales and the conference program.
What does Sue bring to the table? First, she is extremely intelligent and has the ability to quickly absorb important information about any project. She knew little about lighting 25 years ago, but she knew how to manage a trade show so she learned all she needed to know about lighting in order to effectively communicate with her audience. She is a person who is constantly looking for ways to improve any project she takes on. No matter how successful she is, she is never complacent about the status quo and is always looking for ways to improve her product.
If you are looking for someone who is good in sales, Sue is the best. If you are looking for someone who can put on a trade show or a conference, she’s handles both those perfectly. She is very personable and in my opinion she has always been able to make her business colleagues also her friends. She is extremely well organized and handles every conceivable business practice I can think of. And she is a great manager of people and gets them excited about their jobs so that there is always a very pleasant working environment when you work with Sue. That quality is so very important no matter what project you want to accomplish.
If you have any specific questions you would like to ask me about Sue and her work, please do not hesitate to contact me at JeffMilham@aol.com. I’d be happy to hear from you
Jeffrey A. Milham - Nuckolls Fund President
“Susan McCart is a woman of many talents with whom I’ve been acquainted for over 35 years starting during the genesis of our careers, in the hospitality business. Over the period that I’ve known her, she has consistently demonstrated her considerable abilities as a skilled salesperson, highly adept at fostering & enhancing personal relationships. I have marveled at her ability to manage multiple complex projects, often under demanding circumstances, while always maintaining a sense of humor and a positive, can-do attitude.
Over the course of her career, she has used these same attributes to build a successful business specializing in event management, where her multi-tasking and highly developed commercial skills have benefited her clients greatly. Should you wish further specific information about Susan and her abilities, please don’t hesitate to contact me via email at: email@example.com”
Darrell Sheaffer, General Manager Resorts & Leisure, United Development Company, Doha Qatar
“I have had the pleasure and good fortune of working with Sue for many years. As a fellow employee, I was acutely aware of her leadership, skills and business acumen. She delivered positive results and exceeded performance targets while building strong client relationships. In later years as her successful business career expanded, I observed and became even more aware of her executive accomplishments. The formation of her own company and its growth, functional reach and outstanding reputation underscore not only her entrepreneurial capabilities, but also the productive strategic marketing, client acquisition and sustained client loyalty that defines Sue and her team. Along with many other industry observers, I am pleased to endorse Sue and to urge any prospective business organizations to partner and benefit. The results will be impressive.”
Jack Chalden - Principle At Chalden & Associates
“As the group director of AMC Tradeshows, Sue consistently demonstrated a keen business acumen, particularly in the challenging markets. She was able to work with vendors and exhibitors alike to find solutions to issues, and was direct in addressing show concerns. As a manager, Sue encouraged a team atmosphere where each employee was aware of their own responsibilities but was also given the freedom to assist in other areas when needed. Most recently, I have worked with Sue as a peer on the board of the IAEE SE Chapter. Her professionalism continues to benefit our industry as she can be relied upon to offer solutions and insights.”
Dan Darby - Vice President, US Antique Shows, GLM Shows
“Sue McCart has been a true partner to our company, Convention Management Resources (CMR), throughout her many years of serving our mutual client, the National Electrical Contractors Association (NECA). As a registration and housing service provider to NECA since the company’s founding in 1991, CMR has been eyewitness to the evolution of NECA’s trade show over the years. It has been very clear to us that Sue and her wonderful staff at HFI Event Services have been stalwart agents of change for the association in bringing the trade show to a whole new level of strategic marketing and growth. Sue’s business intelligence and years of experience combined with her warm, engaging personality make doing business a pleasure for anyone who chooses to engage her firm. HFI Event Services is also a company that puts a high value on integrity and honesty and will always produce what they promise. CMR has benefited greatly from its partnership with HFI Event Services and we would highly recommend the firm to anyone who seeks to raise the bar for performance and excellence.”
Steve Olsen, CEO, CMR
“Sue McCart is a lifesaver, inspiration, creator, goal oriented, high energy, spirited, logical thinker, team player and friend. Sue is all these things wrapped into one, we are very fortunate to have had the opportunity to bring her on board over ten years ago. She not only takes the initiative, she believes in a successful outcome. Sue has the skills to help any organization reach their goals.
Over the years, NECA has outsourced more responsibilities to HFI, including our annual trade show. They have brought it to a new level. In fact, The NECA Show has just been honored as one of the 50 Fastest Growing Trade Shows in the US, by Trade Show Executive Magazine. Over the years Sue, and HFI, has truly been a real asset and I am proud to say HFI is part of our NECA family.”
Beth Ellis, NECA Executive Director, Convention-Exposition
“At one time, I worked for a guy (Dick Freeman, now deceased) who — when some of us groused about a business situation in which we found ourselves — would say: “Hey, if they didn’t have problems, they wouldn’t need us!” I’ve been Sue’s friend and business associate since 1998. If you’re in the conference/trade show business, and you don’t have any problems, you don’t need Sue McCart. On the other hand: If you need solutions, give her a call. She brings experience, a brain, and a willingness to look at things from fresh perspectives.”
Joe Salimando, writer/editor, EFJ Enterprises
“I have had the pleasure of working with Sue during our time together at Hyatt Hotels. We have stayed in touch over the years and I know that Sue is a dedicated, team oriented, passionate individual who is able to keep sight on the ‘big picture’ and drive toward strategic success. She is a brilliant professional leader and understands all the various elements of Sales, Event and Trade Show Management, Customer and Client Services and how to manage and lead a high level team in producing strong results. I would recommend Sue to anyone who is considering or needs someone to lead their event or trade show on a large scale or to any project she leads. I have the highest respect for Sue as a person and as a professional, and would gladly recommend her.”
James E. Jones (Jim) - Divisional Director of Sales & Marketing, Hyatt Hotels Corporation
“I worked with Sue in the hotel industry for several years then in Trade Shows at AMC several years. I have known her for over 30 years and have the highest respect for her integrity, work ethic and her ability to connect with all kinds of people. She can handle any “challenge” with total calm and rational responses. You cannot get her rattled! She has been a dear friend as well for all of these years and I can highly recommend her for any opportunity she is given.”
Mary Ellen Jackson - Executive Director, AmericasMart Atlanta